Employee Development

How is market leadership changing today?

How Is Market Leadership Changing Today?

For many years, we’ve talked about how you can build a market leadership position for your organization. Recently, I had several conversations with clients who wondered if market leadership should be the ultimate goal for their organizations as they grow. What are the benefits of building a market leading organization…

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What are 7 successful ways to work with complainers?

7 Successful Ways to Work With Complainers

I was talking with someone recently who was asking the best way to handle a complainer. We’ve all worked or lived with them. As strong personal leaders, we know that complaining is pointless, irritating and toxic. Not everyone has gotten that message though and they seem bent on taking the…