What is selling? In its simplest terms, selling is the process of helping a person to conclude that your product or service is of greater value to him than the price you are asking for. Our market society is based on the principles of freedom and mutual benefit. Each party…
Steve Jobs once said “My job is not to be easy on people. My job is to make them better.” How would people in your business respond to this statement? Over the past 30 years, I’ve worked with many of the most influential people on the planet including people who…
Here are the remaining 3 deadly sins of sales professionals. Number 5 being the most abused and feared of most sales professionals. What’s interesting is this is the very tool necessary to close sales. The Art of Translation. As readers and serious students of sales, deal flow, business and the…
Before I begin with this weeks blog I want to share with you a concept that I remind all of my clients and newsletter members of every single month, The Art of Translation. As readers and serious students of sales, deal flow, business and the sales presentation, your focus while…
Customer service is an important part of every business. Being a business owner gives most of us a whole different perspective on how things the way things work inside a business and can sometimes make us more understanding and sometimes a little less so. Recently, an offer came through from…
Let me pass on to you these four simple steps to success: Number one is good ideas. Be a collector of good ideas. My mentor taught me to keep a journal when I was twenty five years old. I’ve been doing it now all these years. They will be passed…
If you’re already producing a monthly customer newsletter, keep up the great job. If you’re thinking about starting one for your business, wait no longer – it will prove to be the best decision you’ve ever made! Here’s why: Newsletters are cheap, they provide valuable information, and they keep your…
To deal with change, perhaps the most valuable quality you can develop is flexibility. Form the habit of remaining open-minded and adaptable to new information and circumstances. When things go wrong, as they sometimes will, instead of becoming upset or frustrated, practice looking into the change or reversal for the…
Steve Jobs brought me into the software and computer industry over 25 years ago. On his passing, I thought I’d share what I learned from this extraordinary man. As Steve was a Buddhist and we both enjoyed practical mysticism, I thought I’d share my lessons as Zen Koans . Zen…
Sometimes it seems that folks just don’t get it. No matter what you say or how you say it, they simply don’t have a clue – and don’t seem too worried about getting one either! It’s not their nature to understand; that’s just how they “are.” Maybe so, but more…