Whatever dream you decide to go after, whether it is a family, or a career goal, you must consciously decide that it is your life’s mission. Benjamin Disraeli said, “The secret of success is constancy to purpose.” You must go at it obsessively and set high standards for yourself along…
What is selling? In its simplest terms, selling is the process of helping a person to conclude that your product or service is of greater value to him than the price you are asking for. Our market society is based on the principles of freedom and mutual benefit. Each party…
Customer service is an important part of every business. Being a business owner gives most of us a whole different perspective on how things the way things work inside a business and can sometimes make us more understanding and sometimes a little less so. Recently, an offer came through from…
Let me pass on to you these four simple steps to success: Number one is good ideas. Be a collector of good ideas. My mentor taught me to keep a journal when I was twenty five years old. I’ve been doing it now all these years. They will be passed…
Steve Jobs brought me into the software and computer industry over 25 years ago. On his passing, I thought I’d share what I learned from this extraordinary man. As Steve was a Buddhist and we both enjoyed practical mysticism, I thought I’d share my lessons as Zen Koans . Zen…
Sometimes it seems that folks just don’t get it. No matter what you say or how you say it, they simply don’t have a clue – and don’t seem too worried about getting one either! It’s not their nature to understand; that’s just how they “are.” Maybe so, but more…
This is an excerpt from the book “WAYMISH Why Are You Making It So Hard For Me To Give You My Money?” We introduce a supermarket cashier to her job by showing her how to scan, how to handle change, checks, credit cards, returns and other necessary basic routines. We…
One of the biggest challenges any small business has is finding and retaining good clients and customers – and encouraging repeat sales. Here are 7 ways that publishing a simple e-mail newsletter, or “e-zine,” as little as once a month, will do this FOR you, easily and automatically! 1. An…
Crack the code for creating new jobs, and we’ll crack the code for SMB long-term growth and profitability. It’s that simple. I don’t know about you, but I’m sick of waiting for government to do something to solve unemployment. The recent months of haggling, finger-pointing, and stalling over the debt…
I think we can all agree that today’s economy is in a rut. So how do we jumpstart it? I’ve asked a guest blogger Jayne Speich to provide her insights into how we can get business growing again. Jayne brings an interesting combination of leadership skills from the front lines of both business…